Refund Terms for LUMINEXPATH
Welcome to the LUMINEXPATH refund policy page. We value your satisfaction and aim to provide exceptional services. Please read our refund terms carefully to understand your rights and responsibilities.
1. Eligibility for Refunds
Refunds are applicable under the following circumstances:
- Products have manufacturing defects verified by our support team.
- An incorrect order was sent due to our error.
- You have canceled the order within 24 hours of purchase.
2. Non-refundable Items
The following items are not eligible for a refund:
- Products that have been tampered with or damaged by the customer.
- Items purchased during clearance sales.
- Gift cards and downloadable digital products.
3. Process for Requesting a Refund
- Submit a refund request by contacting our support team at [email protected] with your order details.
- LUMINEXPATH will assess your request and notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days.
4. Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account again and contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].
5. Contact Information
If you have any questions regarding our refund policy, please contact us at:
LUMINEXPATH
123 Innovation Drive
Springfield, IL 62701
Phone: (555) 123-4567
These refund terms are subject to change without prior notice. Please review this policy periodically for updates.